Customer Reviews

Made a 1pm appointment and dropped the car off at 12:45. Store closes at 5 pm, since I hadn’t heard anything I called at 4:15. Was told my vehicle had not been started and was asked if I really needed it back this day. Story ends where, after calling again, the car was finished late the following day.

When I got to my appointment they told me they did not have the tires I wanted. They were supposed to have ordered the tires on a Thursday an my appointment was the following Monday. I am not pleased with the tires I have, they are Good year but not all season radials . Very disappointed.

The staff at Just Tires was very helpful, patient and gave me great deals with my tire installation

Original appointment was double booked, had to come back for a new appointment 2days later. I waited in the lobby for literally 15-20 minutes without an employee even coming in to the lobby. Once I approached the employee I saw in the parking lot, they were very rude and abrasive. Once they finally took my car I then had to wait for almost 3 hours for just tires, with an appointment, an appt. I had to come back for bc the first one was double booked.

FirstI made an online spot. Which was double booked, had to reschedule for 2days later. Once I arrived for the second appt. I waited a literal 15-20 minutes in the lobby without ever being greeted by an employee, I finally caught one going from the garage to the parking lot, and after finally being able to speak to an employee they were extremely rude. To really drive home my experience with the company, even with an appointment I waited almost 3 hours just to have tires put on.

My overall satisfaction was slightly dampened by discovering the "birth age" of these new tires were close to 2.5 years OLD at install. I would hope I could have had newer tires than that! The sidewall DOT stamping of "XX18" was a real bummer!

Knowledgeable sales staff, courteous & quick

Online scheduling was a breeze. I made an appointment for 10am on a weekday. Shortly after I booked I received a call telling me that they were going to be very busy and asked if I could come in earlier so they can get me out reasonably fast. That’s good customer service. - great customer service - competitive pricing - easy to deal with You really don’t need anything more. Thank you! I’ll be back when my other cars need tires.

Great front desk customer service! They were able to get my car in and serviced, swapped it out with another vehicle that afternoon and then another vehicle the next. Great CS and very accommodating! Thank you

Unfriendly,unprofessional,sarcastic service. Who needs that in this day and age? Lost a customer for good-all because of poor customer service.