175 Quentin Road
Lake Zurich, IL 60047
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark.
36 Customer Reviews
Have been coming here for oil changes since it opened a couple of years ago. Easy and convenient, as I always make an appointment. Professional and courteous staff.
Was told I need 4 new tires . One tire had s piece of metal stuck in it and couldn’t be repaired . These tires are just 3 years old if that so I took my car back to where I had my my tires installed. They told me I didn’t need new tires for at least 10,000 to 15,000 miles and they repaired the tire with the metal piece in it. I’m not sure if I plan to go back for another oil change.
Oil Change, Tire Purchase / Installation
Clean, courteous, nice waiting area, convenient. Less time and cost of a dealer. No upsell pressure
The staff was friendly and the facility was nice but an hour+ for an oil change and tire rotation on a weekday is too high for me. I also did not like that the staff decided to just go rooting through my car and trunk to find my wheel key. I was in the waiting room and they should have asked me where it was.
Overall experience was great.
Smooth process from choosing tires to installation
Great service! Management was very attentive and knowledgeable. For the services provided the timing was more than satisfactory. Would come back and recommend to friends.
Great customer service. And great work.
They got me in same day even tho they needed tires they didn’t carry in store.
Tire Purchase / Installation
Called about prices and JT matched Costco's price plus rebate so cheaper. In and out about an hour. The store was clean and chairs were comfy with TV on. Fell asleep waiting for installation. The men were polite, friendly and fast. Felt so comfy and comfortable. Will definitely come back.