Customer Reviews

Very good experience with Just Tire.

I made an appointment on line on a a Thursday for a Saturday morning. Got a Saturday morning that the time I picked was no good and had to choose a different time. Got the facility and checked in and after sitting for nearly 2 hours I discovered they forgot to do my service. I feel like my time to them was not important!

Purchased tires online and were able to have them installed the next day. That was much appreciated.

Fast, outstanding, and quality service from the team at Just Tires - South Durham. Richard B and Christian B my tire is so much better. Thanks guys. ~MRSD2U

I am very disappointed with my overall experience from this store. The checking out process took well over 60 minutes. The clerk was visibly upset about other staff leaving and not carrying out their responsibilities for the car to be serviced. I do not have confidence that my car was serviced to optimal standards. Shockingly, despite paying for the most expensive synthetic oil change, no sticker was provided on my windshield to indicate when next service should be scheduled (and @what mileag...

Jeremy, Richard, and Keon gave me outstanding service. I will recommend them for others to receive good customer service!

I can't say enough good things about the staff, the service and the prices. I made an appointment to bring my 2017 Lexus in for a set of four tires , alignment and brakes. I got a great price on the tires. The Lexus dealership wanted to charge me over $300.00 per tire and I got the same tire for $190.00 each plus a rebate. Lexus also said I needed new rotors, brakes and pads. Just Tires checked all three and said there was nothing wrong with my rotors and breaks. I knew the car needed and ali...

I am very disappointed with my overall experience from this store. The checking out process took well over 60 minutes. The clerk was visibly upset about other staff leaving and not carrying out their responsibilities for the car to be serviced. I do not have confidence that my car was serviced to optimal standards. Shockingly, despite paying for the most expensive synthetic oil change, no sticker was provided on my windshield to indicate when next service should be scheduled (and @what mileag...

Not the worst situation but was frustrating. Made appointment online to bring my truck in for 4 new tires for Sat at 9AM. Got reminder day before via text (good). Arrived and they were unable to find the appointment in their system. I had purchased tires in the past and they could only find my other car. After about 10 minutes if searching, found it. I left and returned 2.5 hours later to find they broke several lug nuts and needed to replace them. Had to wait a total of 3.5 more hours before...

Had a dying battery. Brian has always been awesome to work with. He ordered a battery and it was delivered within 10 minutes. Amos was the only tech working as one had called out. Noticed two men in office behind check in desk and another man in street clothes there also. He was the district manager and apparently was changing personal from store. To store. Brian got moved to another store Apex I think. Other guy didn’t get his name took over my file. After 45 minutes I had battery installed ...