Customer Reviews

On 8/9/19 I was scheduled for an oil change, tire rotation & an alignment at 2pm. I was there at 1:50 pm and explained to the service rep I was heading out if town and asked how long it would take. He stated and I quote "you are next and it should be about 40-45 minutes". I said I'm heading out of town that would be great. I said was going to get lunch and asked if he could call me when the car was ready, he said yes which they have done in the past. At 3:10 I hadn't heard anything and called...

The good was a competitive price for the oil change and inspections. The shocking was what was quoted to replace an air filter and spark plugs. I will check on your tire deals and and get oil changes. Beyond that, I'll be looking elsewhere for maintenance.

Sales and Techs professional and courteous.

I have noticed an improvement overall at this location. It seems like my wait times are shorter now then in the past for basic services. There are some people I still prefer over others at the counter but I can work around the up-sell issues. I appreciate them matching competitor prices since I am a senior citizen.

I’ve been to Just Tires and my parents go there. Have never really had an issue until I went for my alignment last Friday. My apt was for 10. We were told a price of $74 over the phone but when I got there I was told $99. They honored the price but asked me if I had called a competitor maybe or if maybe I misunderstood which made me feel bad but my husband was the one who called for a quote and who set it up. Then they didn’t take my car back until almost 10:45. What’s the point of an apt? I...

I showed up at the wrong location and although I had an appointment elsewhere my car was taken care of in a timely fashion. This is my usual location just when I went online to make appointment I clicked on the Clayton location. I am grateful they were understanding and made sure my car was in good operating order. Thank you!

In my opinion I struggle ever time I come here. But they are the only tire store besides Walmart at 40/42. There are a few people I truly believe in and trust there then there are others. This store always a lot of turnover in personnel. I try to avoid dealing with a few people here but it is hard. Recently I was told I would need a battery but I declined because I had not had any problems. I immediately went to Auto Zone after leaving the store and they tested my battery. It was at 100%, no...

Purchased new battery in Jan. Have taken vehicle in for oil change twice at 3 month intervals, so battery is less than 6 months old now. Both times they have called to tell me my battery needs replacing. I inform them that they just installed the battery. Magically they come back, "oh hold on, we retested the battery, it's good now." How does that happen. "We got a bad reading." So what am I to believe? Meanwhile i don't know if the battery I purchased is good or not! Bad policy. Chec...

Fixed a leaky tire , was able to do it right away. Was good

Their service is good, but their customer support is great. Friendly and professional !!