Customer Reviews

I recently purchased a set of 4 Goodyear tires for my daughters car at this Just Tires location. I had GREAT customer service and complete satisfaction with the entire process. Both Tom and Terry (behind the counter) were very helpful and friendly, and made sure I had everything I needed to make up my mind on the correct set of tires for the car. They also showed me that front brakes were needed as well, so I purchased those as well. A complete check of the car turned up a couple of other iss...

Just tires got the job done and were polite and the facility was clean and they did a good job enforcing COVID social distancing protocols. However, I feel like I have to comment on that fact that it took several minutes for them to acknowledge me and check me in. More importantly they didn't call me when my vehicle was finished when I asked that they do so. They were polite and apologetic about the mistake but given I was traveling from 22 miles away and I had an appointment (which I told th...

I had to get new tires on my car unexpectedly...Just Tires was pretty busy on a Saturday and anticipated that they wouldn't get to my car until Monday or Tuesday. They were able to get my car in a little earlier than that though and my car was ready at the end of the day on Saturday! They guided me to the right decision of my tires.

Had an appointment and service was excellent. Quickly done and desk employee was friendly.

The people at Just Tires were very pleasant and efficient! Since we live about 40 miles from the store, we had to wait for the service, and they had a very comfortable waiting area.

I had made an appointment online but was called to reschedule because the online appointment could not be fufilled. My 2nd appointment was not correctly put into the computer system. I was not the only customer with an issue with the online system. The oil change and alignment took 3 hrs to complete. They obviously need more help. They were turning people away and online appointments were being missed.

I was extremely satisfied with my experience at the tire store in Apex, NC. The staff were so nice and made me feel comfortable. There was no long wait time. I was in and out within an hour. I will definitely return to this tire store for future tire needs.

I highly recommend them. They are very friendly and communicated with me the whole way through. Very grateful they could help me.

I scheduled an appointment for 9am for tire rotation and oil change. The price was reasonable but it took 2.5 hrs. They performed xx point inspection and said I needed a new cabin filter and engine filter. They did not have the engine filter but they did replace the cabin filter and charged me $15 labor fee. They had to take it out to inspect it so why charge a service fee. If I said no they would have to put it back and not Charge me. Overall it was a good rating.

They did a pretty good job overall. We had to order some Goodyear tires I needed. They applied my coupon.