9121 Leesville Road
Raleigh, NC 27613-7511
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116 Customer Reviews
The tires services were good. The staff was knowledgeable and friendly.
Oil Change, Other Services
I had scheduled an appointment with them and I arrived early. They were ready for my appointment on time. They did the oil change and tire work quickly and correctly. They also stuck right to their price estimate for the work.I also like the fact that they did not over book the shop which would leave you leaving your car for needless hours on end. If you so chose to leave the car that was fine with them. They also stated free windows as of that time to return during without an appointment if ...
Tire Purchase / Installation, Other Services
The manager and employees are very friendly and helpful. They look after your car needs in a very caring way. Always do a great job and make sure it is done right.
Tire Purchase / Installation
The gentleman at the counter was very helpful in explaining a strange behavior with the TPMS. The manufacturer had not reset the system after rotating the tires, which led to tire pressure indications on the wrong tire, The gentleman at this Just Tires location is the epitome of good customer service!
Initially dealt with James on the phone. Excellent phone skills and seemed genuinely concerned about my issue. Went into the store and dealt with Terry at the counter. He was friendly and polite and kept me updated as the work progressed. Dan was the tech who worked on my car. He was also friendly and very efficient. Overall, I left feeling good about doing business with the Leesville Road Just Tires.
This review is about the corporate model and not a reflection of the staff. The staff was prompt, courteous and performed to my expectations. I admit that I have choices of where to do business and knew what I was getting into when I went. I find it a poor business practice to charge $35 to remove/repair a screw where my usual chain store does for free. While my usual shop was closed on Sunday, I do appreciate Just Tires beingnopen on Sunday and able to assist. My reason for doing business at...
Had an emergency tire issue last Saturday morning and stopped at Just Tires. Not only did they diagnose the issue quickly but fixed the problem and got me on my way within 2 hours. Technician was knowledgeable and friendly as was all the staff and managers. I was most impressed and appreciated their sincere attention to my problem. They ordered a part needed for the full repair and that came in 2 days later and they made that final repair immediately. Highly recommend this location.
My "low tire pressure" light came on, so I asked them to check. They added air, and would have sent me on my way at no charge, but since one tire was so low, I asked if they had a way to check for leaks. They did, were able to take me in right away, found and repaired a nail and leak, and I was on my way. Price a little higher than I would have thought, but then it's been years since I had this done!