512 West Geoffrey Street
Saint Augustine, FL 32086-5180
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184 Customer Reviews
Very friendly and fast service and helpful information given as well. I hope the same treatment i received continues.
Tire Purchase / Installation
If you need a Recommendation as to who to Trust with your Vehicle, then this is the Place. The Team here are very professional, take pride in what they do, and have the Expertise to provide you with the Service that you may not find anywhere else. I have been coming here for 16 years. Thank you so much for caring to make sure that my vehicle is always ready for the road.
Oil Change, Tire Purchase / Installation
Purchased a full set of new tires + oil change, spending a bit less than $1k. Customer rep came out from behind counter and shook my hand, shocking me! He was wearing a woven neck gaiter as a mask, which has been proven to be the LEAST EFFECTIVE, but sticking his ungloved hand out towards had me reacting instinctively to shake it. There was no hand sanitizer on the counter or anywhere else in the store. After service was completed, he came out and did the exact same thing AGAIN! SOMEONE needs...
I have been having my car serviced with Goodyear for the last 21 years. My car has been serviced at the Goodyear Store in Saint Augustine, FL the last eight years. Ernie and Shane are a asset to the organization. They are professional and have treated me like I was their only customer. They go above and beyond with exceptional service. I will continue my relationship with Goodyear.
Oil Change, Other Services
Went in for an oil change. No hard sell on additional services. I mentioned an issue I had with my front brakes, they checked it out and found nothing wrong. No charge for that.
My wheel bearings left me very quickly and my usual shop was closed on Thanksgiving Sunday. Thinking it might be tire related I stopped into Goodyear where I buy all my tires. They diagnosed the actual problem and had it fixed in less than 3 hours.
I had an appointment at this Goodyear for an oil change and tire rotation. When it was time to pay my bill they guy handed me two broken center wheel caps with no sorry or we’ll replace them. He just said now there isn’t any on your car. I know that I was only missing one that came off right after I bought the car. Plus they were the last ones to touch them when I had them replace my tires a few months ago. These center caps are $80 a piece at the Nissan dealer. They should make this right.
Tire Purchase / Installation
I like my tires and ride. Great improvement from my previous tires. Unfortunately I had an issue with the installation. The shop managed to destroy 11 of 20 lug nuts and did not make me aware of the problem. It cost me $115 to replace these and without any support from this dealership. Very disappointed!!!
Tire Purchase / Installation, Other Services
I think they were knowledgeable and professional throughout our transaction. It took a return trip or two to isolate the source of the problem I was having, but when they diagnosed it they worked with me correct what was wrong
no problems, I am a steady, returning client