Customer Reviews
Goodyear Auto Service - Acadiana Mall
5725 Johnston Street
Lafayette, LA 70503-5307
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106 Customer Reviews
By Ray52
November 2019
Services Received
Other Services
Fast battery replacement
By Annegranny
November 2019
This is the only Goodyear store I go to in Lafayette, La. I like the people , the service, the knowledge the staff has. The waiting area has great coffee, TV, a place to use your computer or charge your phone,BUT the arrangement of the chairs to view the TV rates a ZERO. The sun shines directly into your eyes so you cannot see the TV. Why can’t the store put a shade or curtain in the East window? Really annoying.
By NotAvailable
October 2019
Services Received
Other Services
Having used this location in the past, I was fully expecting good service at a decent price. Boy was I wrong, the service was fine though my alignment still pulls hard to the right, but the price was way off. Was quoted $110 for the alignment, imagine the surprise I had when it came out over $200 without passing by me for verification.
By Melissa715
October 2019
Services Received
Other Services
Employees were friendly, service was what I expected.
By wrongplacejack
October 2019
Services Received
Oil Change, Tire Purchase / Installation, Other Services
Made an appointment at a different store. This store handled the problem and got me in and out with oil change, four new tires and an aliment with in 3 hours.
By Jack8843
September 2019
Services Received
Oil Change, Other Services
Long wait for an oil change although the actual service it self was good
By SLetaun
September 2019
Waiting room was very clean and loved coffee station. Service was fast and friendly. Will be back.
By Gothicdoll78
September 2019
Services Received
Oil Change, Tire Purchase / Installation
The staff was friendly, the wait wasn't very long and I did enjoy the fact that there was tea and not just coffee.
By dbreaux
September 2019
Services Received
Tire Purchase / Installation, Other Services
We had to tow our vehicle into the shop and was promptly and cordially greeted by Rob, the Manager. I was notified by him within an hour letting me know which services were needed (new battery, tires), and the estimates. The work was performed and completed quickly. We greatly appreciate the professionalism and courtesy extended to us by Rob. Of course, we will always continue to entrust the care of our vehicles to Goodyear. Thank you.
By Klmbean
September 2019
Services Received
Tire Purchase / Installation, Other Services
After having to call a second time to have my daughters tires ordered they got it done and tires arrived the next day. I showed for my appointment and their electricity was out so I had to reschedule. I was able to reschedule for the next day which was Labor Day. I arrived 30 minutes prior to my appointment time and they took the vehicle back and completed the work timely. I enjoyed the complimentary Keurig coffee and water while I waited.
