Customer Reviews

The overall experience was fine, but it took over six hours as opposed to the two and a half that I was given online when I made the appointment. I arrived at my scheduled appointment time, but unfortunately the tires had not arrived from the warehouse. Additionally, I had also requested an oil change but there was no record of it on the computer in the store. The service man added it and when he went to print out the paperwork for me to sign, it pulled my name with someone else's address and...

I left my Jeep at 8 AM for a brake job and was promised it would be done by 4 PM. Fast forward to 5:57 when it was finally done. I need to know what went on today that it took so long. My Jeep was on the lift by 9:00 AM! Here are things I noticed. 1. Tried calling around 4 PM to see if my Jeep was ready. Only to be greeted by the after hours voice message saying the shop is closed. This leads me to believe that they left it that way all day long. 2. At 4:16 while I was waiting in the store,...

Took 4 trys to get my oil change and they asked as if they were doing me the favor. Never again will I take any of my vehicle to La Canada, Just Tires

Steve was high pressure from the start. Claimed I needed new tires which is not true. Claimed that since I didn’t have an appointment I needed to pay $189.00 for the alignment I wanted. When I showed him the paperwork proving I made an appointment online the price was suddenly $125.00. Told him not to perform any work until he called me. 5 hours later I called only to find a bill for work already done. Went to the office and found nobody there to help. The line mechanic in the shop said someo...

Very helpful, knowledgable, and timely. I have been getting this sort of help from Just Tires for many years, and will happily return when I am in need.

The guy running this place is not very friendly and kind of aggressive. And that’s coming from a man. I wanted a tire patched. But as the hole was on the side he suggested a new tire as it couldn’t be patched. Ok. Fair enough. He was trying to be pushy about replacing a bunch of tires. These tires are less than 2 years old and we don’t drive much. He was short and unpleasant when trying to find an existing account. They put a new tire on and didn’t put the tire cap with the toyota logo on fr...

When I told them I’d be waiting at the store while installation happened, I was told to bring a thick book. And indeed it took a full 4 hours. Only 3 techs in the bay. When they finally pulled out the car, there was glue on all the sidewalls . At this point I was done

Will never recommend or go back to this place

I pulled in because my tire was low. they looked at it and spotted a gash. They put on a new tire and i was on my way in 20 minutes. Very good service.

I needed one tire changed (it had a slow leak). When I brought my truck in, I was told that better to change both front tires (even though the other tire was almost new). It was also recommended that I have a wheel alignment done. Expected a fee of $150 for one tire and ended up paying $400!!