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Customer Reviews

Just Tires - San Fernando

San Fernando

707 Truman Street

San Fernando, CA 91340-3314

4.0370001792907715

5 stars

(28)

4 stars

(11)

3 stars

(9)

2 stars

(1)

1 stars

(5)

54Reviews

These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark.

Satisfaction

3.7925000190734863

Quality

4.037700176239014

Cleanliness

4.094299793243408

Amenities

3.8868000507354736

Helpfulness

4.018899917602539

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54 Customer Reviews

5.0

Personable and Efficient

By AnaNP

March 2019

Services Received

Other Services

Attentive to my request and their availability to take care of my car on the spot.

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Satisfaction with wait time

5.0

Quality of amenities in waiting area

4.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

4.0

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3.0

Clean it

By Mayra

October 2018

Services Received

Tire Purchase / Installation

Was good but tires looked old they didn’t clean it

Was this review helpful to you: Yes (0) | No (0) Thank you for your feedback. 'Sorry, there was an error when sending your feedback. Please try again or refresh the page.

Posted on Goodyear.com - Just Tires - San Fernando - San Fernando

Satisfaction with wait time

4.0

Quality of amenities in waiting area

3.0

Quality of service

4.0

Helpfulness of staff

4.0

Cleanliness of facility

3.0

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3.0

Was very helpful the employees

By Liz77

August 2018

Services Received

Oil Change, Other Services

They explain very clearly, and check and tried my car to saw everything was ok. Very helpful José mechanic and The other José explained step by step.

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Satisfaction with wait time

2.0

Quality of amenities in waiting area

1.0

Quality of service

3.0

Helpfulness of staff

4.0

Cleanliness of facility

3.0

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4.0

The service was great and they are always friendly.

By Jag666

August 2018

Services Received

Tire Purchase / Installation

The staff at just tires are very helpful, respectful and very thorough.

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Satisfaction with wait time

4.0

Quality of amenities in waiting area

5.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

4.0

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5.0

Friendly stuff

By Sylmar

June 2018

Services Received

Oil Change, Other Services

Everything was great, I just waited little bit longer because they been back up.

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Satisfaction with wait time

3.0

Quality of amenities in waiting area

5.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

5.0

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5.0

Good People

By li429

April 2018

Services Received

Tire Purchase / Installation

I enjoy all the folks working there. They do a great job!

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Posted on Goodyear.com - Just Tires - San Fernando - San Fernando

Satisfaction with wait time

5.0

Quality of amenities in waiting area

5.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

5.0

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5.0

Manager is great!

By sylmar2016

April 2018

Services Received

Oil Change, Other Services, Tire Purchase / Installation

I always enjoy the environment of service

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Satisfaction with wait time

5.0

Quality of amenities in waiting area

4.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

4.0

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5.0

Fast and enjoyable

By Steve1234567890

April 2018

Services Received

Oil Change, Other Services

They took me in right away. Did a great a great Job and gave me a great tire quote.

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Satisfaction with wait time

5.0

Quality of amenities in waiting area

5.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

5.0

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3.0

second technician was great and quick oil change and tire rotation in under 30 minutes

By Sergiov818

February 2018

Services Received

Oil Change

I was told 45 minutes so I walked home and gave them more than 45 minutes so I could swap cars with another car that needed oil change, but when I got there the oil on my truck had just been drain and I had to remind them to do the tire rotation so my two car were out at almost the same time

Was this review helpful to you: Yes (0) | No (0) Thank you for your feedback. 'Sorry, there was an error when sending your feedback. Please try again or refresh the page.

Satisfaction with wait time

1.0

Quality of amenities in waiting area

4.0

Quality of service

3.0

Helpfulness of staff

4.0

Cleanliness of facility

4.0

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5.0

Great place that treats cars good

By MRodriguez818

January 2018

Services Received

Oil Change

Alex the lead there is very hopefull and kind explains every detail of what your needs and the cost without hidden chargers. He needs a raise in salary.

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Satisfaction with wait time

5.0

Quality of amenities in waiting area

5.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

5.0

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FINE PRINT & LEGAL DISCLAIMERS: Rebates & specials, MasterCard^® prepaid cards, and additional product claims. (*, † , †† , ‡ , §, 1, 2, # )

^*Oil Change: Suggested price is based on the vehicle manufacturer's recommendations based on type and amount of oil for your vehicle. Up to 5 quarts of oil. Cartridge or non standard filter and/or additional diesel oil extra. Fluid/filter disposal charges may apply. Additional charge for shop supplies, up to 7% or $25 maximum, may be added. See store for complete details. Special State Exceptions: FL - Waste oil / filter fee may apply; CA - $2.50 fluid / filter disposal fee apply but no additional charge for shop supplies apply; PA - no fluid disposal charges apply; NY - no fluid disposal or additional charge for shop supplies apply. No other discounts apply.

^‡Additional Free Flat Repair Details: Dismounting and inspection of the tire to determine the cause of the inflation pressure loss and whether or not it can be repaired. Repairs performed in accordance with strict industry standards and Proper plugging/patching from the inside of the tire if suitable for repair. Most passenger and light truck tires and is applicable only to individual consumers and does not include a new TPMS sensor. Not offered at Just Tires locations.

^‡‡Goodyear Credit Card Special Financing Terms & Conditions: With credit approval for qualifying purchases made on the Goodyear Credit card at participating stores or on goodyear.com. As of October 2, 2018, purchase APR 30.49%, cash APR: variable 29.99%. The cash variable APR will not exceed 29.99%. Minimum interest charge $2.00. Cash Advance fee is the greater of $10 or 5% of the amount of the cash advance. Offer is only valid for accounts in good standing; is subject to change without notice; see card agreement for details.

^†Tire Rebate Details: Mail-In Rebate for a Goodyear Prepaid Mastercard® valid on purchases between February 1 and March 31, 2019. One Mail-In Rebate for a Prepaid Card per qualifying purchase and per invoice. Limit one (1) rebate form per tire purchase, per envelope. Offers available only at authorized participating U.S. Goodyear Auto Service locations and websites. Offer valid only for U.S. residents who are individual consumers with mailing addresses in the U.S. and U.S. territories. Commercial fleets are not eligible for these rebates. Not valid on previous purchases. Rebates are on a set of four tires. If your vehicle requires six tires, rebates are available on a prorated basis for the two additional tires. The prorated rebate amount, per additional tire, is 25% of the rebate amount listed above. The minimum purchase is a set of four tires and the maximum purchase is six tires per invoice. Purchases made on the Goodyear Credit Card are subject to credit approval. WITH THE PURCHASE OF A SET OF 4 OF THE FOLLOWING TIRES: Get a $100 Prepaid Card with purchase or $200 Prepaid Card with purchase on the Goodyear Credit Card of: Eagle F1 Asymmetric, Eagle F1 Asymmetric 2, Eagle F1 SuperCar, Wrangler All-Terrain Adventure with Kevlar, Wrangler MT/R with Kevlar. Get a $80 Prepaid Card with purchase or $160 Prepaid Card with purchase on the Goodyear Credit Card of: Assurance WeatherReady, Assurance ComforTred Touring, Eagle F1 Asymmetric All-Season & ROF, Wrangler DuraTrac. Get a $60 Prepaid Card with purchase or $120 Prepaid Card with purchase on Goodyear Credit Card of: Assurance MaxLife, Eagle Sport All-Season & ROF, Wrangler Fortitude HT, Wrangler TrailRunner AT, Ultra Grip Ice, Ultra Grip Ice WRT, Ultra Grip Winter. Get a $40 Prepaid Card with purchase or $80 Prepaid Card with purchase on Goodyear Credit Card of: Assurance All-Season, Wrangler SR-A. Base portion of tire rebate offered by Goodyear and bonus portion of tire rebate offered by Citibank, N.A. The Goodyear Credit Card is issued by Citibank, N.A.

^§Service Rebate Details: Minimum purchase of $100 required to get $50 rebate on service, including tire installation, parts and labor. Qualifying service purchase must be made on the Goodyear Credit Card. Rebate offer valid on purchases between 2/1/19 – 3/31/19 and only at Goodyear Auto Service locations. Offer valid only for U.S. residents who are individual consumers with mailing addresses in the U.S. and U.S. territories. Get a $50 Prepaid Card when your total service cost is $100 or more. Tire purchase, shop supplies, disposal fees and taxes are excluded from this offer. Cannot be combined with other Goodyear service offers or discounts. Service rebates are not doubled. One Goodyear Prepaid Mastercard® Card per qualifying purchase. Service rebate offered by Goodyear.

Completed rebate forms must be postmarked no later than April 30, 2019. Allow 6 to 8 weeks for Prepaid Card delivery. Goodyear reserves the right to substitute a check of equal value in lieu of a Prepaid Card at its discretion. For additional questions, or to check the status of your rebate, you may visit www.GoodyearTireRebates.com or call the Goodyear Rebate Customer Service at 1-844-539-5503 weekdays, 8am to 8pm EST; Saturday 8am to 1pm EST. The Goodyear Credit Card is issued by Citibank, N.A. Fraudulent submissions will not be honored and may be prosecuted. Sponsor is not responsible for noncomplying Rebate Submissions or for lost, late, illegible, postage-due or undeliverable mail. Noncomplying rebate submissions will not be honored, acknowledged or returned. Commercial fleets are not eligible for these rebates. Not valid on previous purchases. Void where taxed, restricted or prohibited by law. All decisions made by Goodyear (or its authorized representatives) relating to the validity of any submissions are final and binding. This promotion is subject to all federal, state, and local laws and regulations. Retain copies of the materials you submit. Additional terms and conditions apply. Offer available only at Goodyear Auto Service locations. Ask participating retailer for complete details and rebate form.

Rebate paid in the form of a Goodyear Prepaid Mastercard®. This Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. This card may be used everywhere Mastercard debit cards are accepted. Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated

in the Prepaid Card Agreement. Goodyear is not affiliated with Mastercard. Prepaid Cards will not have cash access, expire after 6 months, and other terms, conditions, and fees may apply. Additional terms, conditions, and fees may apply. See Prepaid Card for details. Each time you use the Card the amount of the transaction will be deducted from the amount of your available balance. Card will be issued in the name on the redemption form only. Card valid for 6 months, subject to applicable law. Card is non-transferable and non-refundable. To check the balance of your Card or receive the terms and conditions, visit login.wirecard.com/goodyearrebates or call 1-800-522-7458.

DuPont™ and Kevlar® are trademarks or registered trademarks of E.I. du Pont de Nemours and Company used under license by The Goodyear Tire & Rubber Company and affiliates.

^#$75 Off Installation: Offer expires 3/31/19. Redeem at participating Just Tires locations only. Must present coupon. Offer applies to most vehicles. No other discounts apply, except manufacturer's tire rebates which may be applied. One coupon per customer per vehicle. Discount will be deducted from participating retailer's regular price at time of purchase. Requires purchase of set of four tires. Excludes orders and purchases from Goodyear.com. Excludes mobile van installation. Offer limited to Goodyear or Dunlop products.
Includes mounting, lifetime balance1, lifetime rotation2, new valve stem or tire pressure monitoring kit (TPMS) and TPMS reset.

1 Wheel balance lifetime limited warranty: Good for the life of the usable tire tread (2/32”) balanced. Not valid if tire is dismounted.
2 Good for the life of the usable tire tread (2/32”). Vehicles requiring mounting or dismounting of tires to perform rotation excluded.

Additional charge for tire disposal may apply (excludes Arkansas and New York State). Additional charge for shop supplies, up to 7% or $25 maximum, may be added. Special state exceptions: CA and NY, no additional charge for shop supplies. Additional terms, conditions and fees may apply. See store for complete details. Cash value 1/50¢.

^††Free Pothole Check: Offer expires 3/31/19. Redeem at participating Just Tires locations only. Excludes greater Dallas locations. Must present coupon. Offer applies to most vehicles. No other discounts or offers for similar services apply. One coupon per customer per vehicle. Includes free tire check, brake check, alignment check, strut and shock check, brake fluid check, and power steering fluid check. Additional repairs or diagnostics may be recommended and charges may apply. Additional terms, conditions and fees may apply. See store for complete details. Cash value 1/50¢.

^§§Shocks & Struts Manufacturer Rebate: Offer expires 3/31/19. Special mail-in rebate offer from parts manufacturer. Get up to a $100 Visa® Prepaid Card by mail-in rebate when you buy select combinations of qualifying NAPA®, Monroe®, or Rancho® products at participating Just Tires locations between March 1 and March 31, 2019. Tenneco will send you a Visa Prepaid Card for the specified dollar amount. See rebate form for eligible parts and rebate values. Restrictions and additional terms and conditions apply. The "Get up to a $100 Visa® prepaid card" rebate submission must be postmarked by April 30, 2019. Offer valid only in the U.S.A. This is an end user offer. Limit one rebate per person, household, or address. [Limit two (2) offers per household in Rhode Island.] The “Get up to $100” Consumer Mail-in Promotion offer may not be combined with any other Tenneco, Monroe, or NAPA Shocks & Struts discount, offer or rebate. The Visa® Prepaid Card is not a credit card, it expires on the date listed on the front of the card and has no value after that date. See store associate or visit JustTires.com for manufacturer's rebate form and complete details.

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