Customer Reviews

I love this store and the staff. They are always super helpful, friendly, honest & efficient. They have never once tried to rip me off and the deals are great. You guys are awesome! I am moving to San Jose today and sad that i wont have you guys to service my car anymore, but I wanted to say a big thank you!

Quick and friendly service! Would highly recommend tire installation here

I’ve been coming here since it opened (before that when it was Winston Tires) as well as all my family. This last experience I think the guys are new. When I came to pick up my car they tried to charge me full price for the tire even though I gave them the warranty papers. They told me to show them where on the paper was the warranty and when I did they said it was based on mileage. I told them that Ian not what the warranty states then I was asked to show them where on the warranty. They kep...

Tire prices were fine and the quality of them too. My issue was with the customer service, it was very slow. The front desk staff was at times rude and was not proactive with informing customers that their cars were ready, they customer wait extra 30-40 minutes before they would check them out. They spent a lot of time on their phones and that created a delay.

I had the oil change which I thought was a perfect one but two days after using my car the service light went on with 15% oil on it. I called just tires and asked what happened why my service light was on, but, instead of being apologetic for not not resetting it, the customer service boasted that it was my fault for not asking for re-setting it. That customer service guy is a liar fort telling me that if there is no request then there would be no resetting of oil indicator. I have been...

APPRECIATE THE WORK OF RAJITH M & JONATHAN M Who honestly performed maintenance of my car.

I was very pleased with my latest experience at Just Tires in Reseda, CA. I made my appointment online, where I picked out the tires and services (wheel alignment) I wanted. I took my car up on the morning of the appointment, and dropped it off. The work was done by lunchtime. What I appreciated was that no one tried to "upsell" me or talk me into more expensive tires or different services than what I had asked for when I made my online appointment. Please note: the only reason I gave 4 s...

The sales manager Melanio is quite knowledgeable regarding warranty coverages. The service was really quick, it was New Year’s Eve and I was able to get going within minutes.

Went to get an oil change shortly before the beginning of the New Year and then an e-coupon comes out after Jan1.

I went in to fix my flat tire today and was very satisfied with the service and cost of the repairs for my flat tire. Thank you Just Tires! I highly recommend!