Customer Reviews

Never have had a problem there, been going there for 6 years

I needed a new battery. When I arrived, a service rep came out to my car and warned me it was icy. He helped me out of my car and held onto my arm till we were at the door. It took less than an hour to replace my battery and the technician moved my car so it was right in front of the door. Very helpful employees.

I have been going to Just tires for many years for tires, alignment, tire repair, etc. and have been happy and basically want to voice a small concern. Made an appointment, arrived and per the appointment rotate tires(cost), check rear brakes for wear( he said he could not but I explained just want a ball park idea since tires off (cost), inspect front end for noise(cost), and requested some free items from the appointment list such as 29 point inspection, check fluids, etc. I later found...

Mount prospect location which is managed by Jay has always done an excellent job on all our cars . Definitely recommend!!!

Good work done on oil change, tire rotation and battery.

I being using this store for very long time. Every time I visit them it feels like I am bothering them. I had oil change and viper blades changed about four months ago and when it rain and I used the vipers it was not even changed while I was fully changed. I called and was told bring it back things happen. It was tony who I talked to. Last week I went for oil change and uber inspection I was told they don’t have enough people while I was there @3:30 and had appointment for 4:00pm. I was made...

Today I had my 2 front tires changed. The guy who was working on the tires called me and ask if I want to change the brakes as well since they were pretty bad. I politely said no I am going to do it myself. So he tied the nuts so hard that I broke two wrenches and I still was not able to take my wheels off. Shame. I spend 2k on tires this year in this place!

Called at noon to see if they could patch a punctured tire. Was told if I came right over, which I did. Dropped it off and it was ready to pickup in under 2 hours. That was pretty decent considering it was pretty busy and already noon. Checking in and out was courteous and quick. The price was reasonable.

Jay was extremely knowledgeable and very helpful. Explained everything to me and kept me updated on progress.

The team at Just Tires in Mt. Prospect were terrific. I needed new tires for a large trailer and I didn't have an appointment, but that didn't slow the shop down. The tires were picked out and installed in less than 30 minutes and looked great...better yet...the trailer rode much better on the road with new tires. The shop was busy and everybody was working on a car or discussing options with the customers in the store. The store was brimming with activity, but as far as I could tell...custom...