Customer Reviews

Following an oil service less than 48 hours & 40 miles, the engine light on my instrument panel became illuminated over the holiday weekend. I returned my Jeep find out why, but was told the person with scanner which might help identify what was causing the engine light to stay on was gone for the day. I called Saturday to see if the person was there and available to help me with the scanner. He was. I went in 20 minutes later. Kareem recognized my voice and immediately put my vehicle on the ...

The man did a grate job on the ailment on are BMW thank you

A first when you go in the office they take good care of you and then it continued outside with your car but when you're ready to pay and get out and their man short and it's a lot of people inside the office expect to wait 30 to an hour before they get to you to cash you out that's what I'm complaining about it makes me feel like once they have you and your car, they don't care about the rest of your day and they can keep you there as long as they want because they have your car. This happen...

They are a huge location with plenty of stations for vehicles but very few service persons to render service resulting in a gross amount time to complete service. Plus there was an aura of questionable sales pitch for further expense to align the vehicle at a pretty high cost. Though the car was just serviced at a dealership for rotation of tires. One bright spots being the supreme service person “Andrew.” His demeanor and professionalism is rare to find in any form of business anyplace.

The wait time was short at the end of the day. Took care of my car without any hassles. Price was great compared to dealership. Staff was extremely friendly. I would highly recommend this establishment

Jeremy the manager was extremely helpful and friendly. As soon as I parked he walked over to me ready to be a service. Explain to me the options I had with no sales pressure and took care of my new tire real quick. Thanks guys!

Came in late on a weekday evening. The manager was dealing with many vehicles and not enough staff. He was polite and clear with what expectations should be. He told me i would be helped but it would be closer to the close of the shop. He was right. I hope you can provide him with adequate staffing going forward. He deserves a full crew.

I called for an appointment, when i got there i was helped very quickly. I waited and was given my car back with everything donein a very short time. I would gladly go back again when needed.

Appreciated the friendly service, and that the tire could be patched. However, it took an unusually long amount of time. My third experience to JT which tells you that I do like the work.

I highly recommend Just Tires the one in Culver City since the revamping of the management team and front office and service advisors they are more professional and caring and honest about the service you really need. It was nice to see they have brought Karim back to managed the store.