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Customer Reviews

Just Tires - Tustin

Tustin

3097 Edinger Avenue Suite E

Tustin, CA 92780-7243

4.321400165557861

5 stars

(79)

4 stars

(13)

3 stars

(6)

2 stars

(5)

1 stars

(9)

112Reviews

These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark.

Satisfaction

4.247700214385986

Quality

4.435200214385986

Cleanliness

4.3302998542785645

Amenities

4.137599945068359

Helpfulness

4.56879997253418

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112 Customer Reviews

5.0

By amt95b

January 2019

Services Received

Other Services

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Satisfaction with wait time

5.0

Quality of amenities in waiting area

5.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

5.0

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5.0

Simple and fast

By EagleLady

January 2019

Services Received

Oil Change, Tire Purchase / Installation, Other Services

When I got to the service desk they had all my information and I added a wheel alignment and oil change. 2 hours later they called and it was done. Best tire buying experience!

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Posted on Goodyear.com - Just Tires - Tustin - Tustin

Satisfaction with wait time

5.0

Quality of amenities in waiting area

3.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

4.0

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5.0

Great customer service

By Sukie

December 2018

Services Received

Oil Change, Other Services

brought My granddaughters 2000 Honda civic..after 4;30pm...to be totally checked out...The staff were on it..such a busy time for them..and they were so accommodating.

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Satisfaction with wait time

5.0

Quality of amenities in waiting area

5.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

5.0

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5.0

Great service

By Soccer7

December 2018

Services Received

Other Services

Steven did a good job advising our situation. We made an appointment and our service was completed on time.

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Satisfaction with wait time

5.0

Quality of amenities in waiting area

5.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

4.0

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5.0

Professional Friendly Staff

By yap123

September 2018

Services Received

Oil Change

Great helpful staff.

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Satisfaction with wait time

4.0

Quality of amenities in waiting area

4.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

4.0

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5.0

Kind and clear. Appreciate it.

By Kristen12

September 2018

Services Received

Tire Purchase / Installation

Was this review helpful to you: Yes (0) | No (0) Thank you for your feedback. 'Sorry, there was an error when sending your feedback. Please try again or refresh the page.

Satisfaction with wait time

5.0

Quality of amenities in waiting area

4.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

4.0

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4.0

Lucky to have you nearby

By johnlim3018

August 2018

Services Received

Oil Change

One of the honest garages.

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Satisfaction with wait time

4.0

Quality of amenities in waiting area

4.0

Quality of service

4.0

Helpfulness of staff

4.0

Cleanliness of facility

4.0

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5.0

Excellent service!

By Ross73

August 2018

Services Received

Tire Purchase / Installation

I got a flat tire at lunch, and my other tires were worn to the point where they needed replacement too. Even though this shop is always extremely busy, they were able to replace all my tires by the end of the day, and even stayed late to make sure that they kept their word to me that it would be done the same day. The staff was very friendly, knowledgeable, and helpful. I highly recommend them!

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Satisfaction with wait time

5.0

Quality of amenities in waiting area

5.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

5.0

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5.0

personnel and management were very informative

By kandy

August 2018

Services Received

Tire Purchase / Installation

my experience was great and I would recommend this Just Tires shop to my friends

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Posted on Goodyear.com - Just Tires - Tustin - Tustin

Satisfaction with wait time

5.0

Quality of amenities in waiting area

5.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

5.0

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5.0

Very helpful

By Kat4review

July 2018

Services Received

Other Services

Everyone was very helpful and I went to fix a tire and they did speedy job and were the ones originally who suggested the warranty on tires and it has paid itself off!

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Satisfaction with wait time

4.0

Quality of amenities in waiting area

5.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

5.0

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FINE PRINT & LEGAL DISCLAIMERS: Rebates & specials, MasterCard^® prepaid cards, and additional product claims. (*, † , †† , ‡ , §, 1, 2, # )

^*Oil Change: Suggested price is based on the vehicle manufacturer's recommendations based on type and amount of oil for your vehicle. Up to 5 quarts of oil. Cartridge or non standard filter and/or additional diesel oil extra. Fluid/filter disposal charges may apply. Additional charge for shop supplies, up to 7% or $25 maximum, may be added. See store for complete details. Special State Exceptions: FL - Waste oil / filter fee may apply; CA - $2.50 fluid / filter disposal fee apply but no additional charge for shop supplies apply; PA - no fluid disposal charges apply; NY - no fluid disposal or additional charge for shop supplies apply. No other discounts apply.

^‡Additional Free Flat Repair Details: Dismounting and inspection of the tire to determine the cause of the inflation pressure loss and whether or not it can be repaired. Repairs performed in accordance with strict industry standards and Proper plugging/patching from the inside of the tire if suitable for repair. Most passenger and light truck tires and is applicable only to individual consumers and does not include a new TPMS sensor. Not offered at Just Tires locations.

^‡‡Just Tires Credit Card Special Financing Terms & Conditions: With credit approval for qualifying purchases made on the Just Tires Credit card at participating stores or on goodyear.com. As of December 26, 2018, purchase APR 30.74%, cash APR: variable 29.99%. The cash variable APR will not exceed 29.99%. Minimum interest charge $2.00. Cash Advance fee is the greater of $10 or 5% of the amount of the cash advance. Offer is only valid for accounts in good standing; is subject to change without notice; see card agreement for details.

^∞Oil change discounts using the Just Tires Credit Card:Redeem at participating dealer locations only. Offer applies to most vehicles. No other discounts or offers for similar services apply. One coupon per customer per vehicle. Discount will be deducted from participating retailer's regular price at time of purchase. Includes up to 5 quarts of oil. Includes Durablend Dexos oil changes required for GM vehicles 2011 and newer. Synthetic Blend High Mileage, Durablend, or Full Synthetic oil changes also include a four tire rotation. Cartridge filter and/or diesel oil extra. Fluid/filter disposal charge may apply. Additional charge for shop supplies, up to 7% or $25 maximum, may be added. Special state exceptions: FL - Waste fluid/filter fee may apply; CA - $2.50 fluid disposal fee applies but no additional charge for shop supplies; PA - no fluid disposal charges apply; NY - no fluid disposal fee or additional charge for shop supplies. Additional terms, conditions and fees may apply. See store for complete details. Cash value 1/50¢

^†Tire Rebate Details: Mail-In Rebate for a Goodyear Prepaid Mastercard® valid on purchases between January 1 and March 31, 2019. One Mail-In Rebate for a Prepaid Card per qualifying purchase and per invoice. Limit one (1) rebate form per tire purchase, per envelope. Offers available only at authorized participating U.S. Goodyear Retailers and websites. Offer valid only for U.S. residents who are individual consumers with mailing addresses in the U.S. and U.S. territories. Commercial fleets are not eligible for these rebates. Not valid on previous purchases. Rebates are on a set of four tires. If your vehicle requires six tires, rebates are available on a prorated basis for the two additional tires. The prorated rebate amount, per additional tire, is 25% of the rebate amount listed above. The minimum purchase is a set of four tires and the maximum purchase is six tires per invoice. Purchases made on the Just Tires Credit Card are subject to credit approval. WITH THE PURCHASE OF A SET OF 4 OF THE FOLLOWING TIRES: Get a $100 Prepaid Card with purchase or $200 Prepaid Card with purchase on the Just Tires Credit Card of: Eagle F1 Asymmetric, Eagle F1 Asymmetric 2, Eagle F1 SuperCar, Wrangler All-Terrain Adventure with Kevlar, Wrangler MT/R with Kevlar. Get a $80 Prepaid Card with purchase or $160 Prepaid Card with purchase on the Just Tires Credit Card of: Assurance WeatherReady, Assurance ComforTred Touring, Eagle F1 Asymmetric All-Season & ROF, Wrangler DuraTrac. Get a $60 Prepaid Card with purchase or $120 Prepaid Card with purchase on Just Tires Credit Card of: Assurance MaxLife, Eagle Sport All-Season & ROF, Wrangler Fortitude HT, Wrangler TrailRunner AT, Ultra Grip Ice, Ultra Grip Ice WRT, Ultra Grip Winter. Get a $40 Prepaid Card with purchase or $80 Prepaid Card with purchase on Just Tires Credit Card of: Assurance All-Season, Wrangler SR-A.

Base portion of rebate offered by Goodyear and bonus portion of rebate offered by Citibank, N.A. The Just Tires Credit Card is issued by Citibank, N.A. Completed rebate form must be postmarked or submitted online no later than April 30, 2019. Allow 6 to 8 weeks for Prepaid Card delivery. Goodyear reserves the right to substitute a check of equal value in lieu of a Prepaid Card at its discretion. For additional questions, or to check the status of your rebate, you may visit www.GoodyearTireRebates.com or call the Goodyear Rebate Customer Service at 1-844-539-5503 weekdays, 8am to 8pm EST; Saturday 8 am to 1 pm EST. Fraudulent submissions will not be honored and may be prosecuted. Sponsor is not responsible for noncomplying rebate submissions or for lost, late, illegible, postage-due or undeliverable mail. Noncomplying rebate submissions will not be honored, acknowledged or returned. Void where taxed, restricted or prohibited by law. All decisions made by Goodyear (or its authorized representatives) relating to the validity of any submissions are final and binding. This promotion is subject to all federal, state, and local laws and regulations. Retain copies of the materials you submit. Additional terms and conditions apply. Ask participating retailer for complete details and rebate form.

Rebate paid in the form of a Goodyear Prepaid Mastercard®. This Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. This card may be used everywhere Mastercard debit cards are accepted. Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement. Goodyear is not affiliated with Mastercard. Prepaid Cards will not have cash access. Each time you use the Card the amount of the transaction will be deducted from the amount of your available balance. Card will be issued in the name on the redemption form only. Card expires after 6 months, subject to applicable law. Terms and conditions apply to the Prepaid Card. Certain fees may apply. See Prepaid Card for details. To check the balance of your Card or receive the terms and conditions, visit https://login.wirecard.com/goodyearrebates or call 1-800-522-7458.

DuPont™ and Kevlar® are trademarks or registered trademarks of E.I. du Pont de Nemours and Company used under license by The Goodyear Tire & Rubber Company and affiliates.

^††Free Tire Care Check Offer expires 1/31/19. Redeem at participating Just Tires locations only. Must present coupon. Offer applies to most vehicles. No other discounts or offers for similar services apply. One coupon per customer per vehicle. Includes free tire check, air pressure check and TPMS check. Additional repairs or diagnostics may be recommended and charges may apply. Additional terms, conditions and fees may apply. See store for complete details. Cash value 1/50¢.

¹Free Battery Check Offer expires 1/31/19. Redeem at participating Just Tires locations only. Must present coupon. Offer applies to most vehicles. No other discounts or offers for similar services apply. One coupon per customer per vehicle. Includes a starting and charging system check. Additional repairs or diagnostics may be recommended and charges may apply. Additional terms, conditions and fees may apply. See store for complete details. Cash value 1/50¢.

^§Service Savings Offer expires 1/31/19. Redeem at participating Just Tires locations only. Must present coupon. Offer applies to most vehicles. No other discounts or offers for similar services apply. One coupon per customer per vehicle. Discount will be deducted from participating retailer's regular price at the time of purchase. Discount only applies to one (1) qualifying service of $100 or more before sales tax, disposal fees, and shop supplies (can be a combination of services to obtain the $100, but only one credit of $15 will be applied). Fluid/filter disposal charge may apply. Additional charge for shop supplies, up to 7% or $25 maximum, may be added. Special state exceptions: FL - Waste fluid/filter fee may apply; CA - $2.50 fluid disposal fee applies but no additional charge for shop supplies; PA - no fluid disposal charges apply; NY - no fluid disposal fee or additional charge for shop supplies. Additional terms, conditions and fees may apply. See store for complete details. Cash value 1/50¢.

^#Tire Installation Offer expires 1/31/19. Redeem at participating Just Tires locations only. Must present coupon. Offer applies to most vehicles. No other discounts apply, except manufacturer's tire rebates which may be applied. One coupon per customer per vehicle. Discount will be deducted from participating retailer's regular price at time of purchase. Requires purchase of set of four tires. Excludes orders and purchases from Goodyear.com. Excludes mobile van installation. Offer limited to Goodyear or Dunlop products. Includes mounting, lifetime balance1, lifetime rotation2, new valve stem or tire pressure monitoring kit (TPMS) and TPMS reset.

1 Wheel balance lifetime limited warranty: Good for the life of the usable tire tread (2/32”) balanced. Not valid if tire is dismounted.

2 Good for the life of the usable tire tread (2/32”). Vehicles requiring mounting or dismounting of tires to perform rotation excluded.

Additional charge for tire disposal may apply (excludes Arkansas and New York State). Additional charge for shop supplies, up to 7% or $25 maximum, may be added. Special state exceptions: CA and NY, no additional charge for shop supplies. Additional terms, conditions and fees may apply. See store for complete details. Cash value 1/50¢.

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