Customer Reviews
Just Tires - Tustin
3097 Edinger Avenue Suite E
Tustin, CA 92780-7243
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123 Customer Reviews
By Wkent
May 2019
Services Received
Tire Purchase / Installation
Great job
By Johndoe12345
May 2019
Services Received
Oil Change
Good service for the money
By Hanelsaeg
May 2019
Services Received
Tire Purchase / Installation
I felt a staff was very unkind. Ans, it was so long time taken to end of replacement my car's tire. I gave up my primise at that time. During my waiting, there was no any other explaining how needed time to end off it.
By Forthepeople
April 2019
Services Received
Tire Purchase / Installation
3 hrs to change 1 tire that was dropped off, no interdepartmental communication, lack of leadership ,however my road hazard warranty was granted with no issues. Take care of the quick change tires first, have someone dedicated the the task, 2 guys on the 4 tire change outs ,basically the wait time is ridiculous as a result of corporate profits and lack of communication 3 hrs to change 1 tire that was dropped off, no interdepartmental communication lack of leadership, however my road hazard w...
By Wtown37
April 2019
Services Received
Oil Change
Waited over 4 hours with an appt. The cashier and service man was rude and offered no reason or apology for the delay. He just kept making excuses.
By JennaB
February 2019
Services Received
Oil Change, Tire Purchase / Installation
I have always loved coming here for an oil change. Unfortunately last week that changed - took my car in for an oil change and new tires, and there is now a buzzing sound in my dashboard with the heater on. I went today to tell them, and he immediately denies it's their fault without even taking a look at the car! What a coincidence that the car starts making this loud awful noise right after I pick it up with it being worked on! It was awful customer service, but regardless, I made another a...
By Patt1940
February 2019
By Mikefilia7
February 2019
Services Received
Tire Purchase / Installation
I handled everything over the phone while my son brought his car in. Quick and easy.
By Iyad
February 2019
Services Received
Other Services
Super bad customer service, the people in this place needs training on how to deal with customers I had a nail in one of the tires, dropped the car and promised it will be done in about 45 minutes to an hour, I came back after one hour 30 minutes and they didn't touch my car, I talked to the guy there and he never apologized about the delay but on top of that he was talking to me in a very bad way that I should just wait, so I waited for another 45 minutes for nothing, I took my car and left ...
By Gilbert62
February 2019
Services Received
Tire Purchase / Installation, Other Services
This was my first experience with the store and was amazed by the service! Coming from a company that has this culture, was an A+++. I can write a a long honest list, but now sold on the company and will now switch to Just Tires! Thank you!
