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Just Tires - Vienna

352 Maple Avenue East

Vienna, VA 22180-4716

703-938-0900

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Customer Reviews

Just Tires - New Carrollton

New Carrollton

8511 Annapolis Road

New Carrollton, MD 20784-3003

4.373799800872803

5 stars

(140)

4 stars

(43)

3 stars

(14)

2 stars

(5)

1 stars

(12)

214Reviews

These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark.

Satisfaction

4.161099910736084

Quality

4.528299808502197

Cleanliness

4.253600120544434

Amenities

3.9951999187469482

Helpfulness

4.5518999099731445

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214 Customer Reviews

5.0

Justin the service manager is 5 star

By biggalow69

September 2019

The only place i go.

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Satisfaction with wait time

5.0

Quality of amenities in waiting area

4.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

4.0

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5.0

Oil change and brake service

By James301

August 2019

Services Received

Other Services

I've had my car serviced at this location often and professionalism and service has been excellent.

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Satisfaction with wait time

5.0

Quality of amenities in waiting area

4.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

4.0

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5.0

Great Service

By Ray711

August 2019

Services Received

Tire Purchase / Installation, Other Services

I received great service with 4 new tires and front end alignment. Even though start time was shortly after appointment they were able to complete ahead of scheduled/predicted time! Made my next appointment ahead of schedule in Rockvile MD. :-) Major improvement in ride and handling.

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Satisfaction with wait time

5.0

Quality of amenities in waiting area

4.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

4.0

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5.0

Very good service

By Goodz

August 2019

Services Received

Oil Change, Tire Purchase / Installation

Just Tired in New Carrollton was very professional and quick service,and they did a great job on my wife's car. I was very satisfied with there work,and will be back again!!

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Satisfaction with wait time

5.0

Quality of amenities in waiting area

5.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

5.0

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4.0

Knowledgeable and courteo

By EveR

August 2019

I received courteous and knowledgeable information from the associates and my vehicle is performing at well.

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Satisfaction with wait time

3.0

Quality of amenities in waiting area

5.0

Quality of service

4.0

Helpfulness of staff

5.0

Cleanliness of facility

5.0

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5.0

Good service friendly staff

By MsHarris

August 2019

I appreciate the competent service and friendly, knowledgeable counter staff. The service and product quality exceed what I have received previously. Keep up the good work.

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Satisfaction with wait time

5.0

Quality of amenities in waiting area

4.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

5.0

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5.0

Great customer service

By ConnieH

August 2019

Services Received

Other Services

I had a nail in my sidewalk tire. I was treated respectfully from my first phone call. All persons were courteous, responsive, and informative. Work performed in a timely manner. Will definitely remain a customer. Thank you so much!

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Satisfaction with wait time

5.0

Quality of amenities in waiting area

4.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

5.0

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5.0

Example

By Example1

August 2019

Services Received

Oil Change

I didn't check out the cleanliness of the garage area and did not use the waiting room.

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Satisfaction with wait time

5.0

Quality of amenities in waiting area

0.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

0.0

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5.0

Very friendly efficient in the great work they do

By Milo721

July 2019

I will do it over and over

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Satisfaction with wait time

5.0

Quality of amenities in waiting area

5.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

5.0

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5.0

Friendly and helpful

By Jendon

July 2019

Services Received

Tire Purchase / Installation

I will recommend this location to anyone

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Satisfaction with wait time

4.0

Quality of amenities in waiting area

5.0

Quality of service

4.0

Helpfulness of staff

5.0

Cleanliness of facility

4.0

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FINE PRINT & LEGAL DISCLAIMERS: Rebates & specials, MasterCard^® prepaid cards, and additional product claims. (*, † , †† , ‡ , §, 1, 2, # )

^*Oil Change: Suggested price is based on the vehicle manufacturer's recommendations based on type and amount of oil for your vehicle. Up to 5 quarts of oil. Cartridge or non standard filter and/or additional diesel oil extra. Fluid/filter disposal charges may apply. Additional charge for shop supplies, up to 7% or $25 maximum, may be added. See store for complete details. Special State Exceptions: FL - Waste oil / filter fee may apply; CA - $2.50 fluid / filter disposal fee apply but no additional charge for shop supplies apply; PA - no fluid disposal charges apply; NY - no fluid disposal or additional charge for shop supplies apply. No other discounts apply.

^‡Additional Free Flat Repair Details: Dismounting and inspection of the tire to determine the cause of the inflation pressure loss and whether or not it can be repaired. Repairs performed in accordance with strict industry standards and Proper plugging/patching from the inside of the tire if suitable for repair. Most passenger and light truck tires and is applicable only to individual consumers and does not include a new TPMS sensor. Not offered at Just Tires locations.

Just Tires Credit Card Special Financing Terms & Conditions:
^‡‡With credit approval for qualifying purchases made on the Goodyear Credit card at participating stores or on goodyear.com. As of August 6, 2019, purchase APR 30.49%, cash APR: variable 29.99%. The cash variable APR will not exceed 29.99%. Minimum interest charge $2.00. Cash Advance fee is the greater of $10 or 5% of the amount of the cash advance. Offer is only valid for accounts in good standing; is subject to change without notice; see card agreement for details.

^†Tire Rebate Details: All Just Tires Credit Card offers are subject to credit approval. Rebate by Online or mail-in rebate. Valid on select tire purchase between August 1, 2019 to September 30, 2019. Rebates are on a set of four tires. If your vehicle requires six tires, rebates are available on a prorated basis for the two additional tires. The prorated rebate amount, per additional tire, is 25% of the rebate amount listed above. The minimum purchase of four sets tires and the maximum purchase is six tires per invoice. Get a $100 Prepaid Card with purchase or $200 Prepaid Card with purchase on the Just Tires Credit Card of: Assurance WeatherReady and Eagle Exhilarate. Get a $80 Prepaid Card with purchase or $120 Prepaid Card with purchase on Just Tires Credit Card of: Eagle F1 Asymmetric All-Season, SCT+ROF, Wrangler All-Terrain Adventure with Kevlar, Wrangler DuraTrac. Get a $60 Prepaid Card with purchase or $120 Prepaid Card with purchase on Just Tires Credit Card of: Assurance ComforTred Touring, Assurance MaxLife, Eagle Touring, Wrangler Fortitude HT. Get a $60 Prepaid Card with purchase or $100 Prepaid Card with purchase on Just Tires Credit Card of: Eagle Sport All-Season & ROF. Get a $40 Prepaid Card with purchase or $60 Prepaid Card with purchase on Just Tires Credit Card of: Assurance All-Season, Wrangler TrailRunner AT. Limit one (1) rebate per qualifying purchase. Per invoice. Offers available only at authorized participating U.S. Goodyear Retailers and websites. Offer valid only for U.S. residents who are individual consumers with mailing addresses in the U.S. and U.S. territories. Commercial fleets are not eligible for these rebates. Not valid on previous purchases. Base portion of rebate offered by Goodyear and doubled portion of rebate offered by Citibank, N.A. See participating retailer for complete details and rebate forms.

^§Service Rebate Details: Subject to credit approval. Rebate valid on qualifying service purchase of $50 or more. Not valid on prior purchases. are excluded Sale tax, tires purchase, shop supplies and disposal fees not included in total purchase calculation. Complete purchase must be made on the Just Tires Credit Card. Offer valid 08/01/19 to 09/30/19. Valid only on goodyear.com and at participating U.S. Goodyear Tires & Service Network Retailers and websites. Submit rebate by 10/30/19 by mail-in rebate form or online. Limit one $25 mail-in rebate per visit. Rebate paid in form of a Goodyear Prepaid Mastercard. Cannot be combined with other Goodyear service offers. Valid only for U.S. residents who are individual consumers with mailing addresses in the U. S. and U.S. territories. Rebate paid in the form of a Goodyear Prepaid MasterCard®. Prepaid Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from MasterCard International Incorporated. MasterCard is a registered trademark of MasterCard International Incorporated. Prepaid card may be used everywhere MasterCard debit cards are accepted. Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement. Goodyear is not affiliated with MasterCard. Prepaid Cards will not have cash access, expires after 6 months, subject to applicable law, are non-transferable and non-refundable and other terms, conditions, and fees may apply. Each time you use the prepaid card the amount of the transaction will be deducted from the amount of your available balance. Prepaid card will be issued in the name on the redemption form only. See Prepaid Card for details. To check the balance of your Card or receive the terms and conditions, go to wirecard.com/goodyearrebates or call 1-800-522-7458. See participating retailer for complete details and rebate forms.

DuPont™ and Kevlar® are trademarks or registered trademarks of E.I. du Pont de Nemours and Company used under license by The Goodyear Tire & Rubber Company and affiliates.

^††Free Car Care Check: Offer expires 9/30/19. Redeem at participating Goodyear Auto Service locations only; void where prohibited by law. Must present coupon. Offer applies to most vehicles. No other discounts or offers for similar services apply. One coupon per customer per vehicle. Includes a tire check, battery check, alignment check, and strut/shock check). Additional repairs or diagnostics may be recommended and charges may apply. Additional terms may apply. See store for complete details. Redemption subject to review and verification. Cash value 1/50¢.

^±$25 Off $50 Instant Savings: Offer expires 9/30/19. Redeem at participating Just Tires locations only; void where prohibited by law. Excludes Dallas/Ft. Worth area locations. Must present coupon. Offer applies to most vehicles. No other discounts or offers for similar services apply. One coupon per customer per vehicle. Discount will be deducted from participating retailer's regular price at the time of purchase. Discount only applies to one (1) qualifying service of $100 or more before sales tax, disposal fees, and shop supplies (can be a combination of services to obtain the $100, but only one credit of $25 will be applied). Additional terms, conditions and fees may apply to services. See store for complete details. Redemption subject to review and verification. Cash value 1/50¢.

^**Oil Change: Offer expires 9/30/19. Redeem at participating Just Tires locations only; void where prohibited by law. Excludes Dallas/Ft. Worth area locations. Must present coupon. Offer applies to most vehicles. No other discounts or offers for similar services apply. Limit: One coupon per customer per vehicle. Discount will be deducted from participating retailer's regular price at the time of purchase. Includes a four tire rotation except for vehicles requiring mounting or dismounting of tires to perform rotation. Additional terms, conditions and fees may apply. See store for complete details. Redemption subject to review and verification. Cash value 1/50¢.

^#$60 Off G3: Offer expires 9/30/19. Redeem at participating Just Tires locations only; void where prohibited by law. Excludes Dallas/Fort Worth area locations. Must present coupon. Offer applies to most vehicles. No other discounts apply, except manufacturer's tire rebates which may be applied. One coupon per customer per vehicle. Discount will be deducted from participating retailer's regular price at time of purchase. Requires purchase of set of four tires. Excludes orders and purchases from Goodyear.com. Offer limited to Goodyear, Dunlop, or Kelly products. Additional terms, conditions and fees may apply. See store for complete details. Redemption subject to review and verification. Cash value 1/50¢.

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