Customer Reviews
Just Tires - Vienna
352 Maple Avenue East
Vienna, VA 22180-4716
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark.
Active Filters:
138 Customer Reviews
By Joe63
September 2020
Services Received
Tire Purchase / Installation
Dropped off car for 4 tires with an appointment made and confirmed. On our way home, the rep called and said they only had 2 tires..not 4. Had to leave the car there an additional 24 hours to complete the job. Would have been nice if the rep had let us know before we dropped the car expecting installation in about an hour. No apology or consideration for our inconvenience.
By GME2020
September 2020
Services Received
Tire Purchase / Installation
Had to replace tires on my truck suddenly. They were able to get me in quickly, and I loved being able to book online. The service was fast and the price competitive. In addition I really appreciated all the extra measures in place to be COVID-19 safe!
By Sh74
September 2020
I paid for 4 Goodyear brand tires ‘ before sign the invoice I asked the tires are Goodyear brand?she said yes when I signed and receive the car the tires was not Goodyear brand that was another brand so I am not happy
By Tony
August 2020
Services Received
Other Services
All personnel were courteous, responsive and patient. Took time to listen to your needs. Did excellent repairs for a fair price. Made you feel comfortable and important as a customer.
By Nancy47
July 2020
Services Received
Tire Purchase / Installation
Very quick service. Needed new front tire. Was in and out of Just Tires in 30 minutes. Free alignment!
By ray77
July 2020
Services Received
Tire Purchase / Installation
covid safe and very efficient
By ViennaSteve
July 2020
Services Received
Tire Purchase / Installation
Among other "required maintenance", I was told my rear drum brakes needed to be "cleaned and adjusted" and it would cost $55. As a former mechanic, I know a bit about auto maintenance. Drum brakes are self adjusting and cleaning is not necessary. With drums, the shoes are replaced when worn or noisy at which time the drums are either turned or replaced. That's it. I had a similar experience at a nearby franchise business known primarily for fast, convenient oil changes. Went in for an o...
By Shellya
June 2020
Services Received
Tire Purchase / Installation
Appointment was 11:30, got out of there at 3:30.
By NoVABrent
June 2020
Services Received
Other Services
They road hazard was honored, my tire was replaced, mounted and installed as fast as it could be.
By BreenyW
June 2020
Everything about my experience was 5 star. I would most definitely recommend them!
